Models active
12
Automations today
318
Anomalies
3
Accuracy (30d)
91%
Predictive analytics
Cross-module signals: churn risk, ticket volume spikes, deal slippage.
Workflow automation
| Workflow | Trigger | Modules | Runs (7d) | Status | |
|---|---|---|---|---|---|
| Hot lead → assign senior rep | AI score > 85 | CRM | 42 | Active | |
| SLA warning → escalate | 80% SLA consumed | Helpdesk | 17 | Active | Logs |
| Low parts → reorder draft | Inventory threshold | Field + Reports | 5 | Paused |
Anomaly detection
Ticket spike — SSO category 3× baseline · Investigate
Deal velocity drop — Enterprise segment · Sales analytics
Route time variance — Zone B · Field routes
Forecasting
Demand, revenue, and support volume projections.
Export forecastIntelligent recommendations
- Contact Vertex Labs — score 92, no touch in 5 days
- Add KB article link to ticket #8839 template
- Reassign Zone B tech 2 for shorter drive time